Frequently Asked Questions

All Ascension lift models come with a standard 10-year drive train, 4-year parts, and 90-day labor warranty, setting an unparalleled industry benchmark. Optional extended warranties are also available.

Yes. Ascension wheelchair lifts provide all applicable operating and safety requirements necessary for compliance with ADA standards.

Just give us a call at (520) 881-3993 and ask for Ascension Sales; you may also use our Contact Us form or email us.

Set up of the portable Ascension Virtuoso requires approximately 10 minutes, while the portable Ascension Protégé requires approximately 5 minutes. Watch our lift setup videos for more detailed information.

In general, we recommend inspecting the lift’s hydraulic fluid level at six-month intervals. For other specific questions regarding maintenance, get in touch with us.

Yes, Ascension manufactures permanent version of both the Virtuoso and Protégé wheelchair lift models for use in projects where permanent installation is required.

Typically due to code requirements; however, some installation locations are better served with permanent modal wheelchair lifts instead of portable versions. Because states, regions, and municipalities throughout the US and elsewhere all adopt different versions of the Americans with Disabilities Act (ADA) regulations, a permanent wheelchair lift, rather than a portable lift, may be required by law.

All Ascension lifts may be used outdoors. For extended outdoor use, cold climates, and other harsh environments, an optional Outdoor Package is available.

The Ascension Virtuoso 5460 Model Series has a 60” maximum rise and the Ascension Protégé 5442 Model Series has a 42” maximum rise. The Ascension Clarity 16E features a 168” maximum rise.

Some Ascension models can interface with some full-height doors in some locations. Please contact us to get the answers for your specific application.

There are over 100 Ascension wheelchair lift configurations! Therefore, there are no one-size-fits-all drawings. For project-specific drawings, contact us to get appropriate configurations for your unique requirements.

Ascension wheelchair lifts are designed for use in public facilities, although they may be suitable for use in some home applications.

Ascension’s standard availability for portable models is two weeks after receipt of order. Permanent models are custom made; therefore, the lead time can vary from four to ten weeks.

Right here, of course! We sell direct as the manufacturer. Contact us today for a free estimate!

Yes! Ascension sells direct as the manufacturer in many areas worldwide.

Yes! The Ascension Virtuoso 5460P and the Ascension Protégé 5442P may be CE-marked for distribution in the European Union.