Working with Ascension
Our Process
At Ascension, we don’t operate like other lift manufacturers. We work with you directly to ensure that your entire experience– from quote to installation to ongoing use– is a good one.
Step 1: Tell Us About Your Project
Every project is unique, so the process begins with our Ascension team. We work with you to understand your application, project goals, and site conditions, then help you choose the most appropriate lift model and configuration for your installation.
To get started, call (520) 881-3993 and ask for Ascension Sales, or submit a quote request. Give us 48 hours and we’ll get back to you with options and any additional questions we may have.
Step 2: We Make Sure Your Lift Is Up To Code
Part of our design review process is a complimentary code review. We review your project plans to ensure that the wheelchair lift is configured properly to provide fully code compliant access. This review typically takes around 72 hours to complete.
Step 3: We Give You A Comprehensive Quote
Next, we coordinate with an authorized installation partner in your area. They review the project and verify site-specific requirements. After that, we provide you with a complete proposal that includes installation, freight, permitting (if required), and any additional project costs. This approach helps ensure that the full scope of the project is accounted for from the beginning; it also minimizes unexpected costs during installation.
If everything looks good, accept the quote to move the process forward. Please note: a deposit is required to schedule your wheelchair lift for production.
Step 4: Your Lift Is Delivered
We’ll be in touch with you as your wheelchair lift is scheduled for production and shipped to ensure that it gets to you on time.
Installation & Maintenance
Ascension will coordinate with a licensed installer in your area to ensure that your wheelchair lift is properly and professionally installed. This information will be included in your quote. Additionally, your Ascension representative will discuss the details of your installation with you at the time of purchase.
In general, we recommend testing the lift’s operation and inspecting the lift’s hydraulic fluid level every six months. Consult the Product Manual for your lift model for more details.
Choose Your Lift
Learn more about our wheelchair lifts so you can get the process started for your project!